All Systems Operational

About This Site

The current status of the Symantec Endpoint Protection Cloud service is shown below. To report an issue that is not listed below or request further updates, visit Symantec Enterprise Support. For further information on Symantec Endpoint Protection Cloud Technical resources visit Symantec Self Help

Cloud Portal Operational
90 days ago
99.98 % uptime
Today
Americas Operational
90 days ago
99.98 % uptime
Today
Europe, Middle East & Africa Operational
90 days ago
99.98 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
Americas Operational
90 days ago
100.0 % uptime
Today
Europe, Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Licensing Platform Operational
90 days ago
100.0 % uptime
Today
Americas Operational
90 days ago
100.0 % uptime
Today
Europe, Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Enrollments Operational
90 days ago
100.0 % uptime
Today
Americas Operational
90 days ago
100.0 % uptime
Today
Europe, Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
Partner Management Console Operational
90 days ago
99.85 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Sep 16, 2019

No incidents reported today.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019
Resolved - We have confirmed the portal is fully restored. This incident is now resolved.
Sep 9, 19:06 UTC
Monitoring - We have remediated the underlying cause for the portal errors. Customers should no longer have errors when attempting to log into the portal. We will continue to monitor the service to ensure it is fully restored.
Sep 9, 18:42 UTC
Investigating - We are aware customers may be experiencing login errors when attempting to log into the management portal. We are currently investigating these errors and will provide further updates as new information is discovered.

Please note that no other SEP Cloud functionality is affected, and currently enrolled endpoint devices remain protected.
Sep 9, 18:27 UTC
Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.

Sep 2, 2019

No incidents reported.