All Systems Operational

About This Site

The current status of the Symantec Endpoint Protection Cloud service is shown below. To report an issue that is not listed below or request further updates, visit Symantec Enterprise Support. For further information on Symantec Endpoint Protection Cloud Technical resources visit Symantec Self Help

SEP Cloud Portal Operational
Portal Login   Operational
Service Platform Health Operational
Compute Platform   Operational
Global Traffic Management   Operational
Authentication Service   Operational
Licensing Platform   Operational
Enrollments   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
In this release, we've enhanced Symantec Mobile Device Management (MDM) and made several improvements related to Azure synchronization.

Flexible Symantec MDM option
  • You can now choose to disable or enable Symantec MDM depending on whether you want to use your existing third-party MDM tool or switch back to Symantec MDM to manage your devices.

    Enhanced Azure synchronization
  • When you sync with Azure, it is possible to sync more users than your subscription supports. You will now be informed when this happens so that you can take appropriate action. For example, you can buy more licenses or remove some users.
  • Whenever you delete a synced distribution list from Azure and then resync, all users in the list are automatically deactivated a day later and their devices are unenrolled. In case this change was unintentional, we now warn you about the impact immediately.
  • If a user with the SEP Cloud account administrator role is excluded from a sync, we no longer deactivate the user. If the user was removed from the sync due to an Azure configuration error, this ensures that the account administrator never loses access to SEP Cloud.
  • To keep user account information up to date, we now remove users from SEP Cloud if their corresponding Azure account has been deleted.

    For more details, see What's new in this release (updated shortly after each release).

    Impact
    During the upgrade window, the SEP Cloud portal may be unavailable for a few minutes. Your devices remain protected throughout the upgrade.

    Action required
    No action is required by end users or administrators.

    Schedule
  • Start: Tuesday July 17, 2018 at 22:00 UTC
  • End: Wednesday July 18, 2018 at 04:00 UTC

    Quick links to more information
    If you have any questions, just post them on the SEP Cloud forum:
    https://www.symantec.com/connect/product/endpoint-protection-cloud

    To view status and subscribe to updates, visit the Symantec Status page:
    https://sepc.status.symantec.com/
    Posted on Jul 12, 04:14 UTC
  • Past Incidents
    Jul 16, 2018

    No incidents reported today.

    Jul 15, 2018

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    Jul 14, 2018

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    Jul 13, 2018

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    Jul 12, 2018

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    Jul 11, 2018

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    Jul 10, 2018

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    Jul 9, 2018

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    Jul 8, 2018

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    Jul 7, 2018

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    Jul 6, 2018

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    Jul 5, 2018

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    Jul 4, 2018

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    Jul 3, 2018

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    Jul 2, 2018

    No incidents reported.